Dealerships criticism part 1: MHD

New Series. (I always start a series but then stop posting about it).

I decided to be like any other frustrated Omani in the Sabla and start bitching about the crappy cars dealerships here in Oman. I used to take it because I didn't face big problems but it reached a limit where I have to speak about it. I will mention my own experience with the dealerships and the bad things I've been through.

I will start the series with an average post about Mohsin Haidar Darweesh (MHD), which is the dealership for Land Rover, Volvo and Jaguar. (God I thought this was going to be a short post. It's not!)







Encounter one: Volvo S40 accident.





My sister got into a small accident in her Volvo S40. So I took it to MHD get an estimate of the total damage and a quotation of the needed parts/labor for the job.

- I went twice without the ability to meet the concerned person. One time because I went at 5.25 PM and they close at 5.30. The other time because he had a meeting and nobody knew when he was gonna finish.

- After I met the concerned person, I had to wait for around a week to get the quotation. And that is with me pushing them to finish it. They never called to update me. I had to call every single time to check whether it was done or not.

- Once I got the quotation, it was so high I didn't even want to bargain about the price, even though the omani employee wanted to set me a meeting with the body shop manager to discuss the quotation.

- Parts were expensive as hell. and I thought BMW parts were expensive. A really tiny piece of plastic (the hook cover, 5x5 cm) costs around 16 rials.

- They told me it will take 2 days to get the part. it took them 2 weeks to get it (and I'm not exaggerating).

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Encounter 2: Jaguar XF test drive.



- Simply put: I took the XF for a test drive and I couldn't start it in the morning because it had a gear fault. The salesman was so cold and after the dealer truck took the car, I never heard from him again.

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Encounter 3: Land Rover LR3 technical issues.



- Any person with a good amount of general cars knowledge knows that Land Rovers (including the Range Rover) are cars that suffer from technical problems.They would be the most amazing SUVs if it wasn't for these problems because everything else is great about them.




I won't write every single problem we had with MHD regarding the LR3 because they are endless. The staff there know us well but still the treatment wasn't good. They are always late, the car goes in for the same problem several times, and only 2 out of the thousand times our LR3 went there, we got a courtesy car.


The MHD staff we know are very helpful. I really don't know who to blame for all of these problems.

End of Blog Entry...

Jaguar XF review

All car reviews are sponsored by Omanternity.com



There has been a lot of fuzz and buzz about the new Jaguar XF. Mainly because jaguar doesn’t introduce new models that often and this is supposed to be the start for new generation of Jags. To be honest, I’m not a big fan of Jaguar but I thought this one was interesting and my good friend recommended test driving it. I’m going to be honest again and say: when I checked the XF in the showroom, it reminded me of the Ocean’s eleven movie. The movie starts and you can’t help but to notice that a movie star pops up every couple of seconds. The Jaguar gives you the feeling that it has all the stars in one movie.

Looks:



Along with the XK, those are the only two jaguars that I like their design. Jaguar dumped the old classic look and finally realized that most people got bored from the old designs and want other people to know that they have a 2009 model instead of 1909. Wavy design with an aggressive front definitely catches the eyes on the street. Some may say that in profile, the XF looks like the Lexus GS. Overall, an Aston Martin-ish design has to be good. That’s like George Clooney; the sexy man standing in the front line of the gang.


Interior:



So Jaguar spent around 10 year developing the XF? That’s the time span between introducing the S-type and the XF. What I think is they spent most of these years developing the interior features. I really think that this is the best part about the car (or at least the sexiest thing). Kinda like Brad Pitt in a movie. Jaguar has succeeded to combine luxury with technology. Jaguar now seeks to combine old rituals with the latest fashion and technology. Starting from the start button and the cool gear lever, passing through the navigation screen and AC/Radio controls and ending with the “Jag sense” features like the interior lights and the touch-sensitive glove box. You can’t help but to smile when you enter the cabin and look at all those luxury gadgets. The tilting AC vents are very Transformers-ish. The rear-view mirror and the rear seats headroom are somehow small to accompany the coupe style. However, the XF cabin gets a grade A for both its look and overall function. If you have seen the brochure pictures then let me tell you this: they don’t give the car justice. “Charming” is a word I would use to describe the cabin in general. Just be sure that you are getting the “Premium” XF to enjoy all those features.

Interior features movie


Driving:


Here is the part where I expected the car to disappoint me. Unfortunately, it didn’t. The heavy sedan with 6 cylinders engine was not as slow as I thought. The paddle shifters on the wheels had a good response. Acceleration is not bad at all. It is, in fact, fast for a 6 cylinder luxury saloon. The engine had a really sweet tone. Just when I thought Jaguars are going to be dull again, they didn’t. The XF shares a lot with its sportier sister, the XK. Going through corners was a pleasure because of precise handling, responsive steering wheel and comfy ride. The level of communication between me and the car when cornering is exciting. Just be sure not to be getting out of a BMW 530i or an AUDI A6 right before you drive the XF because then, you would notice that the grip can still be improved.


A crappy ending to a great movie:


I got home totally satisfied with the Jaguar. I didn’t even get enough of it so I decided to go for a spin and a photo shoot after dawn. I switch on the car put it on reverse and suddenly this message appears: “Gearbox Fault” and the car shut down by itself. I tried switching it on but it wouldn’t. The gear seems to be stuck on reverse so the car won’t start till it’s on P mode. I tried couple of times on 3 different time periods but it seems like the car would not want to start. My thought is that Jaguar has too much technology for it to handle. I called the dealer and asked them to come pick the car from my house. I’m writing this review 3 weeks after that day, and I still haven’t got a call from the dealer. I won’t blame them cause I won’t be calling after such an embarrassing situation.

movie of the fault


Specifications:

Engine Type: 3.0L V6
Horsepower @ RPM: 238 @ 6800
Torque lb.ft @ RPM: 216 @ 4100
Drivetrain: rear Wheel Drive
Transmission Type: 6-speed auto
0-100: 8.3 seconds (est)
Average fuel consumption: 10.5/100 km
Weight: 1,690 kg


Pros:
- Aston Martin rear design.

- Class A interior.

- Nice exhaust tone.

- Comfy ride.
Cons:
- Still not as sporty as the A6 or the 5-series.

- Front design is nice but slightly off.

- Too much technology for a jaguar to handle.

Price: Luxury starts at 16,000, Premium starts at 19,000 (for V6 models, there is also V8 and Supercharged V8).

Verdict: Jaguar got back some of its lost reputation with this car. A great bargain but scary technology.